Delivery areas

We ship our products to France*, Belgium, and Luxembourg.
* Metropolitan France only.
* For Corsica, please request a quote.
For all other destinations, please contact us.

Delivery cost

Delivery is always free

Delivery method

The standard shipping method is tracked parcel, delivered without a signature. If you require delivery with a signature, an additional cost will apply, please contact us.

Regardless of the shipping method chosen, we will provide you with a link as soon as possible that will allow you to track your parcel online. We work with national carriers such as DPD, Schenker, Colissimo.

Receipt of goods

Some of our goods are fragile: mirrors, for example. Even though we do everything possible to prevent breakage during shipping, it is very important that you check the products in the presence of the delivery person. We have handed over a new and intact product to the delivery person, who must deliver it to you in the same condition. If you have any doubts, open the parcel and carry out a complete check. If you still have doubts, refuse the parcel and notify us. We will not be able to refund the product if this check has not been carried out.

Packaging

We pack and protect all our products correctly in specific packaging perfectly adapted to the dimensions of the products.

Delivery times

Parcels are generally dispatched within 24 to 48 hours after your payment. Delivery times are indicated on each product page. Our stocks are located in France in Ain (01) and Maine-et-Loire (49).

We do not stock all products to offer you a wide choice. To be more responsive with our products, we sometimes ship them from our supplier's stock.

Custom-made products are generally shipped directly from the manufacturing workshop to speed up delivery and reduce transport costs.

Change of delivery address

You can change the delivery address at any time as long as the parcel has not yet been dispatched, just send us your new delivery address by email.

Returns

All return requests must be made by email or via the contact form. Return shipping costs are at your expense. Custom-made products cannot be returned. Please contact us for the return address, which may vary depending on the product.